Login

This guide covers the complete user authentication system in Profitsla, including login methods, security features, and session management.

Login Methods

Profitsla supports two authentication methods:

  • Manual Login: Email and password authentication

  • Google OAuth: Login using Google account

Security Features

Login Attempt Limiting

  • Default Limit: 5 failed attempts

  • Lockout Behavior: Account login disabled after limit reached

  • Reset Mechanism: Successful login resets attempt counter

Error Handling

chevron-rightCommon Login Errors (click to expand)hashtag
Error Message
Cause
Solution

"Invalid Email"

Email not found in system

Check email or register account

"Invalid Password"

Wrong password provided

Verify password or reset

"User Login Disabled"

Too many failed attempts

Contact support to re-enable

"User Account Disabled"

Account administratively disabled

Contact support

"TOTP is required"

2FA enabled but no TOTP provided

Provide TOTP code

"Invalid TOTP"

Wrong 2FA code

Check authenticator app

"Use Google Login"

Account registered with Google

Use Google OAuth login

"Google ID Token is required"

Missing Google token

Provide valid Google ID token

"Max Login Attempts Reached"

Account locked due to failed attempts

Contact support

Account Recovery

1

Account Unlock

  • Contact support to unlock disabled accounts

  • Provide account verification information

  • Support team can reset login attempt counter

Best Practices

For Users

  • Strong Passwords: Use complex passwords with mixed characters

  • Enable 2FA: Add extra security layer with TOTP

  • Regular Updates: Change passwords periodically

Ready to set up Two-Factor Authentication? Continue to Two-Factor Authentication (2FA).

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